Having Trouble?

Watch our tutorial below on how to properly use the dog leash and collar.
Still having trouble? Drop us an email and we’ll be happy to help!

1. Set your combination.

To do this, grab a flat head screwdriver and turn the adjustment screw counterclockwise or vertical, set your combination on the FRONT side of the lock, test it, then turn the adjustment screw back clockwise or horizontally. Do this on BOTH locks.

2. Adjust the collar.

Unbuckle the collar, flip the grip teeth, adjust to your dog's neck, press firmly on the grip teeth while buckling the collar.

Comparison of a black combination lock showing the front with the code and the back with the mechanism, with labels 'FRONT' and 'BACK' in red text.
Close-up of two black object hooks with red text indicating 'To Set' and 'To Adjust' on a white background.